KHBS Privacy Policy

Last updated: August 26, 2026

KHBS (Kealis Hotspot Billing System) provides hotspot access and customer transaction services. This Privacy Policy explains, at a general level, how information may be handled when you use KHBS services, including Messenger-based customer support and transaction processing.

Information We May Receive

Depending on the service you use, KHBS may receive information needed to process a transaction or provide customer support, such as Messenger identifiers, messages you send to the KHBS Facebook Page, transaction information, voucher-related information, and information you voluntarily provide during a payment or support interaction.

How We Use Information

Information may be used to process hotspot access transactions, verify transaction information, provide customer support, communicate transaction status, maintain service security, and operate and improve KHBS services.

Messenger

When you contact KHBS through Facebook Messenger, Meta may provide KHBS with information associated with your Messenger interaction so that KHBS can respond to your message and process the requested transaction or support request.

Payments

Payment information is handled for the purpose of processing and verifying KHBS transactions. KHBS does not use payment information for unrelated purposes.

Sharing of Information

KHBS does not sell customer information. Information may be processed by service providers or platforms involved in delivering the requested service, including Meta's Messenger platform and payment-related services, where necessary for the operation of KHBS.

Data Security

KHBS takes reasonable measures to protect information used by its services. However, no internet-based system can guarantee absolute security.

Data Retention

Information may be retained for as long as reasonably necessary to operate the service, complete transactions, maintain records, resolve disputes, and meet applicable obligations.

Your Choices and Requests

If you have a question about information associated with your KHBS interaction or want to request assistance regarding your data, contact the KHBS service operator through the official KHBS customer support channel.

Changes to This Policy

This Privacy Policy may be updated when KHBS services or applicable requirements change. The updated version will be published on this page.

Contact

For privacy-related questions, please contact KHBS through its official customer support channel.